SBA Preapproved Semi-Absentee Tankless Water Heater Plumbing 3K+client

SUMMARY: A cash-flow optimized business (max profitability with minimal inventory and training) specializing in tankless water heater maintenance and installation. Ready for an easy scale-up by REPLICATING the existing processes in additional locations. The business has proven and established: - training processes, - inventory management processes, - accounting and financial management processes, - service communication and quality control processes, and - sales and cross-selling processes. Authorized Service provider to 6 top manufacturers. Business is listed as preferred service provider with the manufacturers and receives hot leads from them directly. The business has a database with over 3000 past clients that has not been utilized effectively for outbound marketing. Excellent reviews; 40% of service revenues come from existing clients. HISTORY: Established in 1987 as sole proprietorship and incorporated in 2019, this tankless water heater and general plumbing business has been growing steadily. OPERATIONS and MARKETING: The business is run by the staff with only administrative support from the owner (bookkeeping, banking, hiring). The owner is a licensed plumber; rarely works in the field (only as backup). Sales are increasing due to customer demand and positive social media ratings (5-star on Google and Yelp). The business uses a call service to route the customer calls and an in-house system to mail service reminders; there are no active marketing campaigns running at this time due to the high demand. METRICS AND STATS: Inbound calls: over 2500/yr (avg 48 per week) Invoices: about 850/yr (avg 70/mo) - this is 34% from all inbounds; great potential Average Ticket: $857 Advertising Cost: 2% from Gross Income HR and ONBOARDING: The business currently has 4 employees. The company has established an internal training process for sales and service with new employee ramp-up time between 1 and 3 months. COST SAVINGS: The owner has developed a system to purchase at wholesale supplies as well as assemble water filters in-house, cutting the cost of materials 8-10x. LICENSING: 2 employees hold plumber's license so the new owner does not need to be licensed, and can arrange the transfer under an employee's license. PURCHASE FINANCING: SBA Preapproved for 10% down loan + reasonable reserves. You are expected to: - have experience in the field (best if you are a licensed plumber) - show at least 100k of available liquid funds - provide past 3 years of financials to the lender TRANSFER and TRAINING: Negotiable. ADDITIONAL INFO: NDA required; Proof of funds for min. 10%+ 3-mo Expense (100K) cash reserves required. Location: Los Alamitos, California Year Established: 1987 Number of Employees: 4 Real Estate: Leased Building Sq. Ft.: 1,500 Rent: $1,300.00 Per Month Facilities: Facilities: Warehouse / 2-truck garage / small office - leased month-to-month. Relocatable at the convenience of the new owner. Trucks: 3 trucks; est. total value 50K Tools: est. 15K Inventory: est. 3K Market Outlook/ Competition: High demand; Demand exceeds business capacity Growth & Expansion: Pros: no license needed; higher revenue, ability to cut material costs; established training program; Cons: Need to hire and train additional employees (1-3 months ramp-up).