IT Managed Services Firm with diverse clients

The company provides innovative solutions for clients offered as a monthly managed service. Solutions can include IBM, Microsoft, RedHat, VMWare, and related software combined with architecture, security, and cloud management services with a small amount of hosting. With a very stable client base and a 90%+ renewal rate, clients' annual spend is increasing. The business operates in the USA and Canada with a small Caribbean presence and is supported by local and offshore teams, creating healthy margins. Clients include Fortune 50 companies through to SMB's across a range of industries and across 20 states. With 30 FTE's in onshore/offshore teams, services are delivered 24X7 using well-documented processes and established workflows. Engagements range from new deployments, supporting existing environments, and legacy support for sundown environments. The company manages over 14,000 virtual machines following its detailed security policies and procedures. Immense opportunity lays within the breadth of accounts with targeted marketing and cross-sale opportunities. All client engagements are formally contracted, almost entirely on the company's templates, with 70% of all revenue sold as monthly recurring revenue. Location: Texas Year Established: 2012 Number of Employees: 30 Real Estate: Leased Building Sq. Ft.: 120 Rent: $395.00 Per Month Facilities: The company is operated leanly with a small office rental, 2 co-located hosting facilities, and a mailbox service. Physical assets include servers and networking equipment as well as employee equipment. Market Outlook/ Competition: The business has entirely shifted to remote sales work and services clients in North America and the Caribbean and is licensed to sell a variety of enterprise software in these regions. With competitive pricing from vendors and access to a large offshore team, margins have grown steadily. These could readily be re-invested into growing the business or retained by the new owner. Growth & Expansion: The company has added products to its offerings which could be better sold into client accounts to deliver more complete solutions. With very competitive offerings, new clients would benefit greatly from the solutions on offer. The marketplace is evolving and growing rapidly as more vendors offer stream solutions and clients prefer opex over capex solutions. Many competitors struggle to evolve into monthly sales and build skilled technical teams.